Terms of Service

1. Provider

The Service is provided by Baran Karadag, Germany ("we", "us"). Contact: barankara0808@gmail.com.

2. Acceptance of terms

By creating an account or using PremiumSession ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.

3. The Service

PremiumSession is a software-as-a-service (SaaS) application that helps counsellors and psychotherapists generate structured session notes from voice recordings using AI. The Service is delivered online and accessed via a web browser. We may change, improve, or discontinue features of the Service at any time.

4. Eligibility

You must be at least 18 years old and have full legal capacity to enter into this agreement. By using the Service you confirm that this is the case.

5. Account

• You are responsible for keeping your login credentials confidential and for all activity on your account.
• You must provide accurate information when registering and keep it up to date.
• You may not share, sell, or transfer your account to a third party.

6. Subscription, pricing & payment

• The Pro subscription costs €39 per month (incl. applicable VAT where required).
• Billing is monthly and recurring. Payment is processed by our payment provider Stripe.
• The subscription renews automatically at the end of each billing period until cancelled.
• We may adjust prices with at least 30 days' prior notice by email. Continued use after the change constitutes acceptance.

7. Cancellation & refunds

• You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period; you retain access until then.
• Fees already charged for the current billing cycle are non-refundable once that cycle has started, except where mandatory law provides otherwise.
• Right of withdrawal (consumers): If you are a consumer in the EU, you have a 14-day right of withdrawal under §§ 312g, 355 BGB. By starting to use the Service during this period you expressly consent to immediate performance and acknowledge that your right of withdrawal expires once the Service has been fully provided.

8. Your responsibilities

• You are responsible for obtaining all necessary consents from clients before recording or processing their data.
• You are responsible for reviewing AI-generated output for accuracy before relying on it. AI output may contain errors.
• You must comply with all applicable laws, including professional confidentiality and data protection law (GDPR).

9. Acceptable use

You may not use the Service to (a) violate any law or third-party right, (b) upload unlawful, harmful, or infringing content, (c) attempt to gain unauthorised access, reverse engineer, or disrupt the Service, or (d) process data you are not authorised to handle.

10. Intellectual property

You retain all rights to the content you upload or create using the Service. You grant us a limited licence to process that content solely to provide the Service to you. We retain all rights to the Service itself, including its software, design, and branding.

11. Availability

We aim for high availability but do not guarantee that the Service will be uninterrupted or error-free. Planned maintenance and downtime caused by force majeure are excluded from any availability expectations.

12. Limitation of liability

We are liable without limitation for damages caused by intent or gross negligence and for injury to life, body or health. For damages caused by slight negligence, we are liable only for breach of a material contractual obligation (Kardinalpflicht), and only up to the foreseeable damage typical for this type of contract. Any further liability is excluded. Liability under the German Product Liability Act remains unaffected.

13. Termination by us

We may suspend or terminate your account if you materially breach these Terms, fail to pay, or use the Service in a way that creates legal risk for us or other users. Where reasonable, we will give you notice and a chance to cure.

14. Data protection

Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect. If you do not agree to the changes, you may cancel your subscription before they take effect.

16. Governing law & jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection laws of your country of residence remain unaffected. For merchants, legal entities under public law, and special funds under public law, the exclusive place of jurisdiction is the courts competent for the provider's place of business in Germany.

EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

17. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

18. Contact

Questions about these Terms? Email barankara0808@gmail.com.